


General Fail: General unresolved errors during initial brokering operation. Other: General unresolved errors between client and VDI. Ticketing: Failure during ticketing, indicating that the client connection to VDA does not match the brokered request. Licensing: License request failed (typically no license available). Connection Timeout: Client did not connect to VDA after VDA was prepared for session launch. Registration Timeout: VDA did not register in time after being powered on for session launch. Session Preparation: Session prepare request from Broker service to VDA failed. For example, an administrator places a Delivery Group or a particular machine in Maintenance mode. Configuration Errors: Failures caused by configuration errors. Unavailable Licenses: Failures that occur when the delivery controller is unable to acquire a license from the license server to launch the session. For example, too many users logged into a Server Desktop OS delivery group or a user accessing a Pooled Random delivery group while all the machines in the delivery group are already assigned to other users. Unavailable Capacity: Failures due to the configured capacity of a particular delivery group having been completely consumed. Machine Failures: Connection failures that are the result of the machine being in a failed state or failure to start up or respond. For example, connection timed out, server was not reachable. Client Connection Failures: Failures due to the inability of the client side to complete the session connection. Automatic setting displays failed connections aggregated as daily if reporting range is longer than 2 days, hourly if reporting range is less or equal 2 days and more than 5 hours and as 5 minutes if it is less than 5 hours. Report can be run using the automatic, 5 minutes, hourly and daily data scales. This report displays the number of failed connections on delivery groups, summarized by Failure Types and Failure Reasons.
